Asterisk Queue Manager

This software allows call center staff to see which phones are currently available and to place individual phones in a queue.

Requirements

• Asterisk with AMI
• Webserver with PHP (tested with 8.2)

Restrictions

At this point, the software will only work if only one queue exists.

Configuration

Asterisk Management Interface

/etc/asterisk/manager.conf

[general]
enabled=yes
port=5038
bindaddr=0.0.0.0

[your_ami_user]
secret=your_ami_password
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read=all,system,call,log,verbose,command,agent,user,config
write=all,system,call,log,verbose,command,agent,user,config

Queue Manager

/var/www/queuemanager/config.php

$ami_host = '127.0.0.1';
$ami_port = '5038';
$ami_user = 'your_ami_user';
$ami_pass = 'your_ami_pass';