Asterisk Queue Manager

This software allows call center staff to see which phones are currently available and to place individual phones in a queue.

Requirements

• Asterisk with AMI
• Webserver with PHP (tested with 8.2)

Restrictions

1. At this point, the software will only work if only one queue exists
2. 'Calls in Queue' is work in progress

Configuration

Asterisk Management Interface

/etc/asterisk/manager.conf

[general]
enabled=yes
port=5038
bindaddr=0.0.0.0

[your_ami_user]
secret=your_ami_password
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read=all,system,call,log,verbose,command,agent,user,config
write=all,system,call,log,verbose,command,agent,user,config

Queue Manager

Copy config.php.dist to config.php and adjust the following lines:

$ami_host = '127.0.0.1';
$ami_port = '5038';
$ami_user = 'your_ami_user';
$ami_pass = 'your_ami_pass';